Shipping policy
Shipping Rates & Delivery
Shipping rates are calculated and displayed at checkout, or may be offered as a flat rate depending on your location.
Estimated delivery times may vary depending on the destination, carrier, weather, holidays, and other delays outside of our control.
Canada Shipping
Orders shipped within Canada typically arrive within 2–8 business days after dispatch, depending on the destination and shipping method selected.
United States Shipping
Orders shipped to the United States typically arrive within 4–10 business days after dispatch, depending on customs, carrier processing, and delivery location.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is included with your selected shipping method.
Please allow some time for tracking updates to appear after your package has been accepted by the carrier.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping fees.
Lost, Delayed, or Stolen Packages
Once a package has been handed over to the carrier, delivery times and delays are outside of our control.
We are not responsible for lost, delayed, or stolen packages after they have been marked as delivered by the carrier. However, please contact us if you experience an issue, and we will do our best to assist you with the carrier where possible.
Local Pickup or Delivery
Local pickup or delivery may be available if offered at checkout. Please follow the instructions provided during checkout or in your confirmation email.
Questions or Issues
If you have any questions or issues with your order, please contact us by email. Please include your order number so we can assist you more efficiently.
Email: saintlessnailsofficial@gmail.com